Accessibility Statement

At Made in the Shade Virginia Beach, we believe that everyone deserves equal access to our website and the custom window treatment services we provide. Because we are committed to digital inclusion, our efforts to improve the accessibility of madeintheshadevb.com are guided by the Web Content Accessibility Guidelines (WCAG) 2.1, published by the World Wide Web Consortium (W3C). We aim to meet Level AA conformance wherever possible.

This Made in the Shade location is independently owned and operated by Julie and James Boswell in Virginia Beach, Virginia.

What We Are Doing to Improve Accessibility

We are actively working to ensure that madeintheshadevb.com is accessible to as many visitors as possible, including those using assistive technologies such as screen readers, voice recognition software, and keyboard-only navigation.

In addition to our ongoing technical improvements, we review our site content regularly to work toward the following:

  • Images include descriptive alternative text wherever possible.
  • Heading structure is clear and consistent throughout the site.
  • Color contrast meets the minimum requirements for readability.
  • Links and buttons are clearly labeled for screen reader users.
  • Forms include visible labels and error guidance.

We also work to ensure that third-party tools and plugins used on this site are selected with accessibility in mind.

Known Limitations

While we are committed to improving accessibility across our site, some content may not yet fully meet all WCAG 2.1 Level AA criteria. We are aware that certain third-party platforms, embedded tools, and legacy content may present barriers for some users. So if you encounter an accessibility issue on any page of madeintheshadevb.com, we encourage you to contact us directly using the information below. We will address reported issues as quickly as possible.

Contact Us About an Accessibility Issue

If you experience difficulty accessing any part of our website, we want to hear from you. Please reach out using one of the methods below and include the following information in your message:

  • Your name and contact information.
  • The web address (URL) of the page where you experienced difficulty.
  • A description of the issue, including any assistive technology you were using.

Phone: (757) 563-3372

Contact form: madeintheshadevb.com/contact-us/

We will make every reasonable effort to respond within five business days.

Our Ongoing Commitment

Accessibility is not a one-time project — it is an ongoing effort. Because we continue to update and expand our website, we review our accessibility practices regularly. If you have suggestions that could help us serve you better, we welcome your feedback. Together, we can make madeintheshadevb.com more useful and accessible for every visitor in Virginia Beach and Hampton Roads.